Service
Missed-call recovery for electricians
The call you couldn't take becomes a text they actually answer — in seconds, in your shop's voice.
The problem
You're on a ladder, under a house, or torquing a lug — you can't answer. Most callers who hit a contractor's voicemail never call back; they just call the next listing. That missed call wasn't a cold lead. It was a homeowner with a panel problem and your number already dialed. By the time you climb down and see the missed call, the job's been booked by someone who picked up.
How it works
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We watch your line, not your time
Mainline connects to your existing number. You keep answering live whenever you can — nothing changes about how your phone works. It only steps in when a call goes unanswered.
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A text goes out in about 20 seconds
The moment a call rings out, the caller gets a friendly text from your business name: we saw you called, how can we help? It reaches them while your truck is still the one they were thinking about.
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The conversation keeps going without you
When they reply, we collect what the job is, where it is, and when they need it — then put a qualified appointment on your calendar and flag anything urgent straight to you.
What your customer experiences
- Calls the shop, gets voicemail — then, seconds later, a real-sounding text: "Hi, this is [your shop]. Sorry we missed you — what can we help with?"
- Texts back instead of calling the next electrician, because someone finally responded.
- Gets their questions answered and a time booked, without ever feeling like they're talking to a robot.
- Can reply STOP at any time — every message we send says so.
Missed-call recovery is the first leak every electrician should plug, because it’s the cheapest job you’ll ever win back: you already paid for that call with your ad spend, your truck wrap, and your reputation. All that’s missing is a reply while the customer is still holding the phone. That’s the whole idea — a prompt, human-sounding text that keeps a job from walking to the next listing, with a real person behind it and nothing for you to learn.
Questions electricians ask
Do I have to change my phone or carrier?
No. Mainline works with the number you already give out. You answer live whenever you can; the text-back only fires when a call goes unanswered. Nothing about your day-to-day changes.
Will customers know it's automated?
It reads like a text from your office, because it's written in your shop's voice and a real person is watching it. It's prompt and plain-spoken — not a cartoon assistant, not a pushy sales bot.
What if it's an emergency — a burning smell or sparks?
Urgent messages are flagged to you immediately so you can call back yourself. The system is built to get a human on a true emergency, not to stall it behind automation.
How fast does the first text go out?
Typically within about 20 seconds of the missed call — fast enough to catch the caller before they move on to the next name on their list.
The rest of the system
Lead response & qualification
We reply to new leads in under a minute, collect the details that matter, and put qualified appointments on your calendar.
Learn moreEstimate follow-up
Every open estimate gets a polite, persistent follow-up sequence that stops the moment the customer replies or books.
Learn moreAppointment reminders
Confirmations and reminders that cut no-shows, with easy rescheduling — so your drive time doesn't get wasted.
Learn moreFree Revenue Recovery Audit
See the jobs you’re missing — free.
The Revenue Recovery Audit is a 3-minute look at your own missed calls and reviews. No pitch deck, no obligation. If there’s nothing leaking, we’ll tell you that.
If it doesn’t put recovered jobs on your calendar in the first 30 days, you don’t pay the next month. Simple as that.
Month-to-month. No contract. A real person, not a bot.